PRIVACY POLICY

Retrouvius LTD and Retrouvius Design LTD takes the privacy of its users very seriously. Retrouvius LTD and Retrouvius Design LTD are compliant to all the new GDPR laws brought into the UK on 25 May 2018 which requires organisations to review how they manage data.

The Information we collect: When placing an order, completing a stock enquiry form or signing-up to our newsletter, we collect some information about you. Every effort has been made to ensure this information is held securely and is not used for any other reason than to assist your specific enquiry. We do not save any credit/debit card details.

Shop Enquiry Form

Our website is non-transactional. This means to make a purchase we require you to fill out the enquiry form in your basket and our sales team will contact you to confirm the purchase.

Your name, email address, and phone number are required for the sole purpose of your specific enquiry at that time. We use a secure service to ensure the data in your enquiry form is protected from web browser to our inbox. We do not store these details.

Newsletters

If you have opted-in to our email newsletter, we will send you updates of our latest salvage finds, new stock, and design studio updates. The frequency of newsletters is no more than weekly. You can unsubscribe or re-subscribe to these emails anytime using the link at the bottom of our emails.

Access to your information and correction: You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at mail@retrouvius.com. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookie Policy

Our cookies aren’t used to identify you personally. Cookies are very small text files that are stored on your computer when you visit some websites. We use cookies to measure how the website is used generally so it can be updated to improve its relevance and content. We use cookies to keep stock items in your basket when you move between different web pages.

We use Google Analytics and Meta Pixel Tracking to help us understand how our customers use retrouvius.com.

You can read more about how Google uses your Personal Information here: https://privacy.google.com/intl/en-GB/your-data.html

You can also opt-out of Google Analytics, more details here: https://tools.google.com/dlpage/gaoptout

You can remove any cookies already stored on your computer at any time by clearing browsing data on your machine and selecting “cookies and other site data”.